Communication is Always Job #1!

Lack of communication is no doubt the greatest complaint clients have with their real estate agent. You hear stories over and over about the agent who stopped working after getting the listing agreement... or the one who never returned phone calls. Well... things are different with Jim Berg Realty!

Jim's background is marketing and communication, so he knows how important it is. Jim often jokes that perhaps people get tired of hearing from him! Phone conversation is essential, so all clients are provided with Jim's office, cell and home numbers... and are encouraged to call whenever they have a question.

There are literally hundreds of real estate forms that may apply to any particular home sale or purchase. Jim keeps on top of every minute detail of the process... and always keeps you informed of every step. Another method of keeping in touch is the Online Client Calendar.

All of Jim's families have access to their own private calendar to help communicate all activities taking place with their home sale/purchase. Communication is Jim's TOP priority, and this is just one more example of going beyond the 'usual and customary' service.

Every step in the process is listed, along with details of Jim's work on your home transaction. Not only does this allow for documentation of what has been completed, but it is a valuable tool in planning for things that are coming up next in the process.

We continue to get rave reviews about this service from our clients. You'd think this kind of communication would be standard practice, but Jim is the only Realtor in the Midwest that offers this feature!


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